KitchenAid 700-Watt 12-Cup Food Processors Review
This is the primary time I even have written a review. due to the client Service I simply experienced from KitchenAid (12/15/10), i need everybody considering their merchandise to listen to my story. I received the KitchenAid Food Processor KFP750 in Dec. 09 as a Christmas gift. However, my daughter purchased the appliance in June 09. per week ago (Dec.10), the plastic piece that was connected to the most disc stem shattered whereas i used to be attempting to method chocolate items. Not solely was I shocked that this happened however upset that the processor was now not operable. I loved this appliance and would advocate it with a five star rating. i do not understand what happened however it had been quite rare.
I referred to as the Kitchen Aid client Service Center, talked to Cheryl, and told her precisely what happened. I explained that it had been a Dec. 09 Christmas Gift however the receipt my daughter gave me was June 09. Cheryl was extraordinarily skilled and gave me a service order variety. Upon their receipt of my FAX with a replica of the initial receipt, she would have a replacement KFP750 sent to my home. Cheryl told me to decision back in forty eight hours with the service order variety for follow-up. Today, 12/15/10, I referred to as and talked to Jordan who said my FAX wasn’t within the pc however attributable to tremendous volume of client calls. She asked if i’d hold whereas she walked to the service order dept. to ascertain if she might personally realize the FAX I sent.
Jordan came back to the phone with my FAX in her hand and said she had all the knowledge. She conjointly said that she/they/KitchenAid would honor my warranty although it had been purchased in June 09. Jordan said I ought to receive the new one in seven to ten days and gave directions on a way to come back my current processor with the prepaid FedEX come back receipt. This was done totally problem free and with two amazingly skilled client Service Representatives at KitchenAid. they need earned a client always and that i need to unfold this excellent news concerning this company selecting to serve its customers.
See KitchenAid 700-Watt 12-Cup Food Processors
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